Courses

Terms & Conditions

Payment to be made in full at the time of booking.

If the attendee requires a certificate of participation, please contact ND Support and Coaching and one will be supplied.

This training is for the purchaser’s sole use only. It is illegal to share content, links, login details or course workbooks with any other party.

Course content is not to be copied, recorded or distributed.

Coaching + Support

Terms & Conditions

Coach and client will sign a service agreement before commencing coaching or coaching+support services.

I, the coach, will abide by the Code of Conduct (below).

Payment to be made in full before each session or as per the monthly/multi-session package as outlined in your agreement.

ND Support and Coaching reserves the right to decline support requests that are deemed out of scope, or not within the remit of, the support services agreement.

Unless otherwise agreed, actions identified during coaching sessions are to be undertaken by the client and are not the responsibility of the coach.

Coaching

Code of Conduct

As a coach, I will:

  • Always conduct myself to the highest levels of ethics, integrity, accountability and responsibility.

  • Treat all clients and potential clients with absolute dignity, confidentiality and respect as free and equal individuals.

  • Maintain the good reputation of the coaching profession in general.

  • Comply with any commercial agreements made with clients.

  • Make commercial agreements with clients that are fair and reasonable.

  • Represent true levels of my own status, title, competence and experience in order not to mislead, misrepresent or defraud.

  • Clearly state to clients and potential clients, the terms of any commercial agreement including the expectations of both parties.

  • Make no claims or implications of outcomes that cannot be demonstrated or guaranteed.

  • Obtain written permission from any client or potential client before releasing their names in any capacity.

  • Respect the absolute rights of client’s confidentiality except as expressly permitted by the client or potential client in writing or as required by law.

  • Recommend, to the best of my ability, different coaches or resources when these will be more appropriate to the client’s needs.

  • Avoid all conflicts of interests and give notice of such potential conflicts to the client.

  • Refrain from offering professional information or advice that I know to be confidential, misleading or where the accuracy is beyond my competence to assess.

  • Respect all copyrights, agreements, work, intellectual property, trademarks and comply with all laws covering such areas.

  • Comply with all laws and by-laws of Australia and, if coaching clients based abroad, with the laws of the client’s country.

  • Ensure that all advertisements and promotional materials, whether verbal or written, are legal, decent, truthful, honest and in compliance with the requirements of the Australian Advertising Standards Authority.